Arch Grants
  • Origin: CA
  • Grant awarded in: 2016

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What is WELL?


WELL is a patient communication infrastructure for healthcare. It enables enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat.

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients.


Company Leadership


Guillaume de Zwirek

Guillaume de Zwirek is the co-founder and CEO of WELL Health, a 2016 Arch Grants Recipient.

He co-founded WELL Health Inc. in 2015. Before WELL, he worked at Google as a product marketing manager and previously as the director of publishing and performance marketing at Graphiq.com (acquired by Amazon). Guillaume graduated from USC with a B.S. in Business Administration and a B.A. in Music. He is a classical guitarist and six-time Ironman athlete.


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